As I assembled my list, it occurred to me that I do not have an understanding of who serves as heroes for this generation. When I was growing up, we had John and Robert Kennedy to motivate us, and Martin Luther King, Jr. In life and death, they set standards and told us it was all right to dream. Even people who had terrible flaws--like Lyndon Johnson and Robert Moses--were larger than life, changing the course of American society in a way that suggested that one person with energy and intent could make a difference. Authors like E. B. White taught us lessons about friendship in Charlotte's Web, but then also made us laugh while learning proper grammar. It is not an accident that many of the students who were in Mr. Morton Harrison's fifth and sixth grade class on Long Island ended up devoting our lives to public service or education or environmental protection. He was a great teacher who inspired and demanded rigor. Did my daughters receive this gift from any of their teachers?
My musings led to Dag Hammarskjöld. He was the second Secretary General of the United Nations, at a time when we believed the UN represented the best of world diplomacy and the best chance for sustained peace during a time characterized by the Cold War. You may recall that he died in an air crash in 1961 while flying to Northern Rhodesia to negotiate a cease-fire between UN and Katanga forces. His book Markings has some remarkable entries. I don't know if it has had any influence in your life, but I have always found it a touchstone. Here's an excerpt about negotiation. It is as valid about interpersonal relationships in an academic medical center or community hospital--where egos reign but underlying intentions are generally noble--as it is in a diplomat's resolution of a war.
"Concerning men and their way to peace and concord--?"
The truth is so simple that it is considered a pretentious banality. Yet it is continually being denied by our behavior. Every day furnishes new examples.
It is more important to be aware of the grounds for your own behavior than to understand the motives of another.
The other's "face" is more important than your own.
If, while pleading another's cause, you are at the same time seeking something for yourself, you cannot hope to succeed.
You can only hope to find a lasting solution to a conflict if you have learned to see the other objectively, but, at the same time, to experience his difficulties subjectively.
The man who "likes people" disposes once and for all of the man who despises them.
All first-hand experience is valuable, and he who has given up looking for it will one day find--that he lacks what he needs: a closed mind is a weakness, and he who approaches persons or painting or poetry without the youthful ambition to learn a new language and so gain access to someone else's perspective on life, let him beware.
A successful lie is doubly a lie, an error which has to be corrected is a heavier burden than truth: only an uncompromising "honesty" can reach the bedrock of decency which you should always expect to find, even under deep layers of evil.
Diplomatic "finesse" must never be another word for fear of being unpopular: that is to seek the appearance of influence at the cost of its reality.
But then note, too, this call to action:
Never, "for the sake of peace and quiet," deny your own experience or convictions.